Terms of service

1. Overview This website is operated by Crafts&Charms. By visiting our site and/or purchasing something from us, you engage in our "Service" and agree to be bound by the following terms and conditions ("Terms of Service"). These Terms apply to all users of the site, including browsers, vendors, customers, merchants, and contributors of content.

2. Online Store Terms By agreeing to these Terms of Service, you confirm that you are at least 18 years of age. You may not use our products for any illegal or unauthorized purpose. You must not transmit any worms, viruses, or any code of a destructive nature.

3. Products & Services All products are handcrafted in small batches. We reserve the right to limit the quantities of any products or services that we offer. We reserve the right to discontinue any product at any time. Prices for our products are subject to change without notice.

4. Accuracy of Information We are not responsible if information made available on this site is not accurate, complete, or current. The material on this site is provided for general information only and should not be relied upon as the sole basis for making decisions.

5. Orders & Payment We reserve the right to refuse any order you place with us. Payment must be made in full at the time of purchase. We accept payments via the methods listed at checkout. All prices are listed in Indian Rupees (INR) unless otherwise stated.

6. Shipping & Delivery Orders are processed and shipped as per the timelines mentioned on our Shipping Policy page. Crafts&Charms is not responsible for delays caused by courier partners or customs (for international orders).

7. Returns & Refunds Our return and refund policy is outlined separately in our Refund Policy, which forms part of these Terms of Service.

8. Intellectual Property All content on this site — including images, text, graphics, and designs — is the property of Crafts&Charms and may not be reproduced without written permission.

9. Limitation of Liability Crafts&Charms shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our products or services.

10. Governing Law These Terms of Service and any separate agreements shall be governed by and construed in accordance with the laws of India.

11. Changes to Terms We reserve the right to update, change, or replace any part of these Terms of Service at any time. It is your responsibility to check this page periodically for changes.

12. Contact Questions about the Terms of Service should be sent to us via our contact page at craftscharms.com.